Privacy Policy

Information We Collect

When you interact with our drawing fundamentals platform, we collect different kinds of information to tailor learning experiences and improve our services.

Personal Information

We gather details you provide directly when creating an account or reaching out to us. This includes your name, email address, phone number, and any messages you submit via our contact forms. When you sign up for our drawing courses, we also collect information about your artistic background and learning objectives.

Usage Data

We automatically collect data about how you use our site and learning platform. This covers pages visited, time spent in various sections, completed drawing exercises, and technical information like your IP address, browser type, and device details.

Cookies and Tracking

Our site uses cookies and similar tracking technologies to enhance your browsing experience, remember preferences, and evaluate site performance. You can manage cookie settings through your browser preferences.

• Essential cookies for core site functionality
• Analytics cookies to understand user behavior
• Preference cookies to recall your settings
• Marketing cookies for relevant content delivery

How We Use Your Information

Your personal information helps us deliver high-quality educational content and maintain the drawing platform effectively. We are committed to handling your data responsibly and only for legitimate purposes.

Educational Services

We use your information to grant access to drawing courses, monitor your progress across skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective paths for developing your drawing fundamentals.

Communication and Support

Your contact details enable us to respond to inquiries, send important course updates, and provide technical support when needed. If you’ve opted in, we may also send periodic newsletters about new drawing techniques, featured artwork, or platform improvements.

Platform Improvement

Usage data helps us identify which drawing exercises are most helpful, spot areas where learners struggle, and create new content to address common challenges. This analysis is performed in aggregate to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain situations, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and take privacy seriously in all our business relationships.

Service Providers

We collaborate with trusted third-party service providers who help us operate our platform, process payments, send emails, and offer customer support. These providers access only the information necessary for their services and are contractually obligated to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If MarshPlainCrest is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you by email and explain any changes in how your information is handled.

Legal Requirements

We may disclose your information when required by Canadian law, a court order, or governmental request. This includes situations involving potential threats to safety, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under Canadian privacy laws, including PIPEDA, you possess specific rights regarding your personal information.

Access and Correction

You can request access to the personal information we hold about you and ask us to correct any inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request deletion of your personal information, and we will comply unless we have legitimate reasons to retain it for legal compliance, fraud prevention, or legitimate business matters. Deleting your account will remove access to your course progress and stored artwork.

Marketing Communications

You can unsubscribe from our marketing emails anytime using the unsubscribe link in each message or by contacting us directly. You will still receive essential communications about your account and course enrollment.

Cookie Management

Most web browsers let you control cookies through their settings. You can choose to accept all cookies, block certain types, or receive prompts before cookies are stored. Blocking essential cookies may affect site functionality.

Data Security and Retention

We implement comprehensive security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We employ industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as needed to provide our services, comply with legal obligations, or resolve disputes. Account details are typically retained for three years after closure, while course progress data may be kept for up to seven years for educational records.

International Transfers

Although our main operations are in Canada, some service providers may process data in other countries. We ensure adequate protections through contractual safeguards and compliance with Canadian privacy requirements for cross-border data transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take special care to safeguard the privacy of younger users in compliance with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians can review their child’s information, request corrections or deletions, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal information we've collected from their child, request deletion, and refuse further collection or use of their child’s data. We provide clear mechanisms for exercising these rights.

If you believe we have unintentionally collected information from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may periodically update this privacy policy to reflect changes in our practices, technology, legal requirements, or other factors. Significant changes will be communicated via email or prominent notices on our website.

Minor adjustments may be posted without individual notice, so we encourage regular review of this policy. The "Last Updated" date at the top shows when the most recent changes were made.

Your continued use of our platform after policy changes indicates your acceptance of the updated terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.